Performance Lab Privacy Policy
Last Updated: May 30, 2025
The Orthopaedic and Fracture Clinic operates The Performance Lab (herein, “Performance Lab”, “we,” or “us”)—a high-performance strength and conditioning facility. This Privacy Policy (the “Policy”) describes the types of information we collect about you, how we use that information, who we disclose it to, and certain rights and options you have regarding your information. This Policy applies to information we collect from you through our website located https://www.ofc-clinic.com/performance-lab, as well as when you use, visit, or communicate with the Performance Lab.
Important Information About This Policy
While we always aim to provide complete and transparent information about how we process your personal information, we reserve the right to amend or update this Policy from time to time or to create additional policies in order to accurately reflect changed circumstances or new legal requirements. To assist us in ensuring that we can provide the most accurate information possible, we ask that you check this Policy for updates.
We also ask that where we have an ongoing relationship with you, and any of the data you have provided is no longer accurate, that you keep us informed of this so we can amend our records accordingly.
This Policy only applies to the Performance Lab, and it governs any and all data collection and usage by us. By visiting or training at the Performance Lab, visiting our website, communicating with us, or otherwise interacting with us, you consent to the data collection procedures expressed in this Policy.
Information We Collect or Receive About You
For the purposes of this Policy, “personal information” is any information that, either alone or in combination with other information, identifies, relates to, or can be used to contact a particular individual. The types of personal information we may collect include the following categories.
Contact information: First name, last name, email address, postal address, and telephone number.
Transactional data: Details about your transactions with us, including method of payment, payments received,payment details, transaction history, and other information relating to the products purchased by you or yourcompany.
Subscription, marketing and communications information: Details regarding informational and promotionalmaterials you may have requested or received from us, the services in which you are interested, your receipt ofpromotional communications, and information on your marketing or communication preferences.
Customer support information: Copies of communications and inquiries you have submitted to us, includingthrough email, calls, and features available in connection with our website.
Device and usage information: Details regarding how and when you use our website, including the device used to connect to the website, your IP address and device identifier, the frequency and duration of your usage, the pages you view, what websites or search terms referred you to the website, and information about your interaction with the website.
Media Content and Promotional Materials: Photographs, video recordings, audio recordings, or other representations of your image, likeness, or other identifiable characteristics, including testimonials, that you voluntarily provide or consent to us using for promotional, marketing, or training purposes on our website and/or social media platforms.
Scheduling: Details regarding appointments, session history, preferences for training times or other related notes.
We collect this information when you access, use, or navigate our website, fill in forms on our website, request information from us, communicate with us (including by phone, email, chat, or otherwise), visit or engage with our social media pages, participate in surveys or sponsored activities, or otherwise provide us with personal information.
Please note that we may aggregate or anonymize the foregoing types of information such that they are no longer capable of identifying you, in which case they are no longer considered “personal information.” We may also collect information about you from third-party sources and information about you that is publicly available.
Our Marketing Efforts
We may send you direct marketing communications from time to time including news, updates, and other announcements relating to our services and business activities. We will only send marketing messages where the law allows us to do so and, in the event that you no longer wish to receive marketing communications from us, then you can always unsubscribe from our marketing communications using the functionality in the communication you have received or by contacting us at the information below.
Disclosure of Your Information
When the information we collect about you is aggregated, anonymized, or otherwise does not identify you, we may use that information for any purpose or disclose it to third parties, to the extent permitted by applicable law.
In addition, we may disclose your personal information to the following types of third parties:
Service providers we use to facilitate our business operations and administer our services and business operations. These third parties have access to your personal information to perform specific tasks on our behalf. For example, our service providers include (i) IT and system administration providers, (ii) data storage providers, (iii) vendors to facilitate class scheduling/registration, and (iv) vendors to facilitate payments and payment processing. We may also share your information with our third-party vendors whose technologies we leverage to provide certain features in the website. Note, the technology vendors we use to make our website available to you may collect your personal information instantaneously and simultaneous with us collecting the same information.
Marketing and advertising vendors that may assist with lead generation, hosting information relating to customers and potential customers or business partners, marketing automation, advertisement placement and targeting, and marketing campaigns and communications.
Analytics vendors in order to understand our website traffic and usage patterns, optimize our website, and identify potential new customers or users.
Our affiliates and related entities, investors, and operational partners.
Regulatory and governmental authorities, law enforcement agencies, and courts, as necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
Our professional advisors, such as lawyers, accountants, and other similar advisors.
Buyers or other successors prior to or in the event of a merger, acquisition, divestiture, restructuring,reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern oras a part of bankruptcy, liquidation, or similar proceeding, where the information is among the assets beingtransferred.
Other parties for any purpose we disclose at the time you provide the information.
Contact Us
If you have any questions regarding our information handling practices, you may contact us at:
Telephone Number: 507-901-1043
Email Address: ofc@ofc-clinic.com
Mailing Address:
Orthopaedic & Fracture Clinic
ATTN: Performance Lab
1431 Premier DriveMankato, MN 56001